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About us

Here at Fly2Base, the paragliding is what we live for. We’ve started our business by offering the best Line Trim Tuning Service for paragliders in Australia and since then have grown to sell a full line of NOVA Performance Paragliders, BGD the Bruce Goldsmith Design Paragliders, SkyBean , Syride , Flymaster, JDC Electronics, High Adventure - Creative Pilots, Charly - Best of Air, Flow Reserves, TecTeam Austria (Quicky), SupAir, Flugsau  and other paragliding accessories.

By always remembering to treat our customers the way we want to be treated we are becoming one of the largest paragliding e-commerce retailers in Australia - with a large variety of products and many satisfied customers.

What is our mission? To build a Paragliding Service Centre with up to date techniques and technologies available to all. We believe that our customers should be provided with a fast turn around with high-quality service and professional approach. We are certified NOVA Service Centre and we use up to date calibrated service instruments. In our pursuit of excellence, we have personally met and we are in touch with the major manufacturers to stay up to date and to provide the service that meets the manufacturer's specifications and expectations.

We believe that shopping online for your paragliding gear has to be simple and straight forward. We provide advice and technical support for all our products and we have most of the products that we sell in stock.

We accept Bank transfer, Visa, MasterCard, American Express, and Paypal. We offer a 30 day no questions asked return policy (for none discounted products). If you are unhappy with the product you've purchased from us, just let us know and you can return the product for an exchange, store credit, or refund. We will even cover the return postage - there is no risk and no regretful purchases when you shop with Fly2Base!

We pride ourselves on the security and reliability of our online shop. Our online store is compliant with the remote vulnerability audit requirements of the PCI DSS (Payment Card Industry Data Security Standard) as determined by ScanAlert, the world’s largest PCI certification service. PCI DSS is an information security standard for organisations that handle credit card and debit card information.

To add an extra layer of security we use SSL (Secure Sockets Layer) certificate exclusively across our entire online store. Using SSL and HTTPS (Hyper Text Transfer Protocol "Secure") means that all the communications between your browser and our website are encrypted.

Your satisfaction is our top priority. We have a 100 m2 warehouse with most of our products in stock and we are dedicated to providing you with the very best customer service. If you are not happy we are not happy!

At Fly2Base Service Centre we make old paragliders fly like new or better. Get in touch with us if you would like to find out more about our Line Trim Tuning Service.

Let us know if you need an advice when selecting your new flying gear. We will be able to point you in the right direction and recommend an appropriate product for you.

Thank you for doing business with us!

Martin & Hanka